Terms and Conditions

Effective Date: August 31, 2026

These Terms and Conditions (“Terms”) govern your access to and use of the website located at www.totalbymiracle.com (the “Site”), operated by Miracle Group Holdings LLC (“Miracle Group,” “Company,” “we,” “us,” or “our”).

By accessing or using the Site, submitting an inquiry, or submitting a dealer application, you acknowledge that you have read, understood, and agreed to be bound by these Terms and our Privacy Policy.

If you do not agree with these Terms, please do not access or use the Site.

You must be at least 18 years old and have the legal capacity to enter into a binding agreement to use this Site or submit a business application.

1. Purpose of the Site

The Site provides general information about Miracle Group Holdings LLC, available business opportunities, dealer development, retail operations, and related services.

Information provided through the Site is for general informational purposes only. Nothing on the Site constitutes a binding offer, franchise offer, dealership appointment, guarantee of approval, financial advice, legal advice, or promise of profitability.

2. Dealer Applications and Business Inquiries

Visitors may use the Site to submit inquiries or applications regarding potential dealer or retail business opportunities.

Submitting an application or inquiry does not:

Guarantee approval as an authorized dealer;
Create a dealership, franchise, employment, partnership, agency, or other business relationship;
Guarantee approval for any proposed retail location;
Reserve or protect any geographic territory;
Guarantee access to products, inventory, commissions, promotions, or financial assistance; or
Require Miracle Group Holdings LLC or any affiliated party to enter into an agreement with the applicant.

All applicants are subject to independent review, qualification requirements, background checks, financial review, location approval, carrier requirements, compliance review, and execution of separate written agreements.

Miracle Group Holdings LLC reserves the right to approve, deny, suspend, or discontinue any application or business opportunity at its sole discretion, subject to applicable law.

Applicants represent that all information submitted through the Site is complete, current, and accurate. Providing false, misleading, incomplete, or unauthorized information may result in rejection or termination of the application process.

3. No Guarantee of Business Performance

Any examples, projections, performance figures, estimated costs, activation targets, commission information, or business scenarios presented on the Site are provided for informational purposes only.

Actual results vary based on location, management, staffing, market conditions, customer demand, competition, carrier policies, regulatory requirements, operational execution, and other factors.

Miracle Group Holdings LLC does not guarantee:

Revenue, income, commissions, or profitability;
Customer traffic or sales volume;
Activation or retention levels;
Approval of any proposed store;
Availability of inventory, devices, promotions, or programs; or
The continuation of any carrier program, compensation structure, or business opportunity.

Prospective dealers should conduct their own independent investigation and consult qualified legal, tax, financial, and business advisors before making any investment or entering into any agreement.

4. Access to and Use of the Site

Subject to these Terms, Miracle Group Holdings LLC grants you a limited, revocable, non-exclusive, and non-transferable right to access and use the Site for lawful informational and business inquiry purposes.

You may not:

Use the Site for any unlawful, fraudulent, deceptive, or unauthorized purpose;
Copy, reproduce, republish, sell, license, distribute, or commercially exploit Site content without written permission;
Attempt to gain unauthorized access to the Site, servers, accounts, systems, or data;
Introduce viruses, malware, automated scripts, bots, scrapers, or other harmful technology;
Interfere with the Site’s security, availability, or normal operation;
Reverse engineer, decompile, or attempt to extract the Site’s source code;
Impersonate another person, company, dealer, employee, or representative;
Submit false, misleading, or unauthorized information;
Use information obtained through the Site to create a competing database, website, solicitation list, or service; or
Use Miracle Group Holdings LLC’s name, content, logos, or materials without authorization.

We may restrict, suspend, or terminate access to the Site when we reasonably believe these Terms have been violated.

5. User Submissions

When you submit an application, inquiry, document, business plan, proposed location, message, or other material through the Site, you represent that:

You have the authority to submit the information;
The information is accurate and does not violate any law or third-party right;
The submission does not contain malicious software or unlawful material; and
Miracle Group Holdings LLC may review and use the submission to evaluate and respond to your inquiry or application.

You retain ownership of materials you submit. However, you grant Miracle Group Holdings LLC a non-exclusive, royalty-free license to review, store, reproduce, and share the materials with its employees, contractors, affiliated companies, carriers, vendors, and professional advisors when reasonably necessary to evaluate or administer your request.

Do not submit confidential or proprietary information unless it is reasonably necessary for the application process or protected by a separate written confidentiality agreement.

6. Intellectual Property

The Site and its original content, layout, text, graphics, photographs, videos, software, and other materials are owned by or licensed to Miracle Group Holdings LLC and are protected by applicable intellectual-property laws.

You may not use, reproduce, modify, distribute, or display Site content without prior written authorization, except for limited personal or internal business review.

Third-party trademarks, brand names, service marks, product names, and logos appearing on the Site remain the property of their respective owners. Their appearance does not transfer ownership or grant users any license to use them.

References to Total Wireless, Verizon, or other third-party brands are for identification and informational purposes. Ownership of all applicable trademarks and branding remains with the respective trademark owners.

7. Third-Party Websites and Services

The Site may contain links to third-party websites, applications, services, forms, or resources.

Miracle Group Holdings LLC does not control and is not responsible for the content, availability, security, accuracy, privacy practices, or terms of third-party services. Providing a third-party link does not necessarily constitute endorsement.

Your use of a third-party website or service is governed by that third party’s terms and privacy policy.

8. Electronic Communications

By contacting us or submitting information through the Site, you consent to receiving communications from Miracle Group Holdings LLC electronically, including by email.

If you separately provide valid consent to receive telephone calls or text messages, we may contact you at the number provided in accordance with that consent and applicable law.

Consent to receive marketing calls or text messages is not a condition of submitting a dealer application unless expressly disclosed where consent is requested.

You may unsubscribe from marketing emails through the unsubscribe instructions included in the message. You may opt out of text messages by replying STOP, where applicable.

9. Cookies and Website Analytics

The Site may use cookies, analytics tools, pixels, and similar technologies to remember preferences, understand Site traffic, improve functionality, measure marketing performance, and enhance the user experience.

Additional information about our collection and use of personal information is provided in our Privacy Policy.

Browser settings may allow you to block or delete cookies. Disabling cookies may affect certain Site features.

10. Privacy

Your use of the Site is also subject to our Privacy Policy.

Information submitted through dealer applications or contact forms may be used to evaluate applications, verify information, communicate with applicants, maintain business records, improve our services, and comply with legal or contractual requirements.

11. Website Availability and Modifications

We may modify, update, suspend, restrict, or discontinue any part of the Site at any time, with or without notice.

We do not guarantee that the Site will always be available, uninterrupted, secure, accurate, or error-free. We are not responsible for losses caused by temporary outages, maintenance, technical problems, third-party services, or circumstances outside our reasonable control.

12. Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE SITE AND ALL INFORMATION, CONTENT, AND SERVICES AVAILABLE THROUGH IT ARE PROVIDED “AS IS” AND “AS AVAILABLE.”

MIRACLE GROUP HOLDINGS LLC DISCLAIMS ALL EXPRESS, IMPLIED, AND STATUTORY WARRANTIES, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, ACCURACY, NON-INFRINGEMENT, AND QUIET ENJOYMENT.

WE DO NOT WARRANT THAT THE SITE WILL BE UNINTERRUPTED, SECURE, ERROR-FREE, FREE OF HARMFUL CODE, OR THAT ANY INFORMATION PROVIDED THROUGH THE SITE WILL BE COMPLETE OR ACCURATE.

Some jurisdictions do not permit certain warranty exclusions, so some exclusions may not apply to you.

13. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, MIRACLE GROUP HOLDINGS LLC AND ITS MEMBERS, MANAGERS, OFFICERS, EMPLOYEES, AGENTS, CONTRACTORS, AFFILIATES, LICENSORS, AND SERVICE PROVIDERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES ARISING FROM OR RELATED TO:

Your use of or inability to use the Site;
Your reliance on information presented on the Site;
The submission, approval, denial, or handling of an application;
Any business, investment, leasing, staffing, or purchasing decision;
Unauthorized access to or alteration of submitted information; or
Third-party websites, products, services, or conduct.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE COMPANY’S TOTAL LIABILITY ARISING FROM OR RELATED TO THE SITE WILL NOT EXCEED THE GREATER OF THE AMOUNT YOU PAID TO USE THE SITE DURING THE SIX MONTHS PRECEDING THE CLAIM OR $100.

These limitations do not apply where prohibited by law.

14. Indemnification

To the maximum extent permitted by law, you agree to defend, indemnify, and hold harmless Miracle Group Holdings LLC and its members, managers, officers, employees, agents, contractors, and affiliates from claims, damages, liabilities, losses, judgments, costs, and reasonable attorneys’ fees arising from:

Your misuse of the Site;
Your violation of these Terms;
False, misleading, or unauthorized information you submit;
Your violation of applicable law; or
Your infringement of another party’s rights.

15. Copyright Complaints

If you believe content appearing on the Site infringes your copyright, please send a written notice containing:

Your physical or electronic signature;
Identification of the copyrighted work;
Identification and location of the allegedly infringing material;
Your name, address, telephone number, and email address;
A statement that you have a good-faith belief that the use is unauthorized; and
A statement, made under penalty of perjury, that the information in your notice is accurate and that you are the copyright owner or authorized to act for the owner.

Notices may be sent to:

Miracle Group Holdings LLC
Attn: Copyright Notice
18071 Arenth Ave
City of Industry, CA 91748
Email: operations@totalbymiracle.com

16. Dispute Resolution and Informal Resolution

Before filing a formal claim, you agree to send Miracle Group Holdings LLC written notice describing the dispute, the supporting facts, and the requested resolution.

Notices must be sent to:

Miracle Group Holdings LLC
800 Ross Ave, Suite 180
Dallas, TX 75202
Email: operations@totalbymiracle.com

The parties will attempt in good faith to resolve the matter informally for at least 30 days after receipt of the notice.

17. Binding Arbitration and Class-Action Waiver

Please read this section carefully because it affects your legal rights.

Except for disputes eligible for small-claims court and claims seeking emergency injunctive relief or involving intellectual-property infringement, disputes arising from or related to the Site or these Terms that cannot be resolved informally will be resolved through binding individual arbitration administered by the American Arbitration Association under the applicable AAA rules.

The arbitration will be conducted by one neutral arbitrator. Unless applicable law requires otherwise, the arbitration will take place in Dallas County, Texas, or may be conducted remotely by telephone, videoconference, or written submissions.

The arbitrator may award any relief available under applicable law on an individual basis. Judgment on the arbitration award may be entered in any court with jurisdiction.

YOU AND MIRACLE GROUP HOLDINGS LLC AGREE THAT CLAIMS MAY BE BROUGHT ONLY IN AN INDIVIDUAL CAPACITY AND NOT AS A PLAINTIFF, CLAIMANT, OR CLASS MEMBER IN ANY CLASS, COLLECTIVE, CONSOLIDATED, OR REPRESENTATIVE PROCEEDING.

YOU AND MIRACLE GROUP HOLDINGS LLC WAIVE THE RIGHT TO A TRIAL BY JURY TO THE MAXIMUM EXTENT PERMITTED BY LAW.

If this arbitration provision is found unenforceable for a particular claim, that claim will be resolved exclusively by the state or federal courts located in Dallas County, Texas, unless applicable law requires another venue.

18. Governing Law

These Terms and any dispute arising from or related to the Site will be governed by the laws of the State of Texas, without regard to conflict-of-law principles.

To the extent a dispute is not subject to arbitration, you consent to the exclusive jurisdiction and venue of the state and federal courts located in Dallas County, Texas, unless applicable law requires otherwise.

19. Changes to These Terms

We may revise these Terms periodically.

When material changes are made, we may update the effective date, post a notice on the Site, or provide notice through available contact information.

Your continued use of the Site after revised Terms become effective constitutes acceptance of the revised Terms.

20. Severability

If any provision of these Terms is determined to be invalid or unenforceable, that provision will be modified or limited to the minimum extent necessary, and the remaining provisions will remain in effect.

21. No Waiver

Our failure to enforce any provision of these Terms does not waive our right to enforce that provision or any other provision later.

22. Assignment

You may not assign or transfer your rights or obligations under these Terms without our prior written consent.

Miracle Group Holdings LLC may assign these Terms as part of a merger, acquisition, corporate reorganization, sale of assets, or other lawful business transaction.

23. Entire Agreement

These Terms and our Privacy Policy constitute the entire agreement regarding your use of the Site, except where you and Miracle Group Holdings LLC have entered into a separate written agreement.

If a separate written agreement conflicts with these Terms, the separate written agreement will control with respect to its subject matter.

24. Contact Information

Questions regarding these Terms may be directed to:

Miracle Group Holdings LLC
Operations Office
18071 Arenth Ave
City of Industry, CA 91748

Legal and Registered Address
800 Ross Ave, Suite 180
Dallas, TX 75202

Email: operations@totalbymiracle.com
Website: www.totalbymiracle.com